FAQ / CONTACT

How do I bake my frozen hand pies? 

DO NOT DEFROST.

Preheat oven (or toaster oven) to 375 degrees.*

Remove hand pies from bag and place on a baking sheet lined with parchment. 

(Optional but delicious): after removing from freezer, let sit for 5-10 minutes and brush an egg wash on for a golden shine. If savory, sprinkle a little kosher salt and freshly ground pepper. If sweet, generously sprinkle turbinado sugar (or regular sugar if you don't have turbinado).

Bake approximately 20-25 minutes until the hand pie is golden brown all over (like photo). It's better to overbake than underbake! Make sure that it's also golden on the top and not just sides. If the sides are browning too quickly, lower oven temperature by 25 degrees.

If your order came with a dipping sauce, remove sauce from plastic container and warm in microwave (if applicable).

*These instructions are approximate. All ovens vary so please watch closely to avoid burning.

The hand pie should be a golden brown like the image below:

How do I bake my frozen chicken pot pie? 

DO NOT DEFROST

***The following instructions are approximate since every oven is different. Go by sight rather than time for a perfectly baked pot pie.*** 

Preheat oven to 425 degrees. (If you don't have an oven thermometer, I highly recommend getting one!)

(Optional but recommended: Unwrap and let sit for approx 15 minutes then brush top crust with egg wash and sprinkle with kosher salt and pepper.)

Place pot pie on a parchment-lined baking sheet and bake for 25 minutes at 425 degrees. Rotate 180 degrees and lower temp to 375 degrees. Bake another 50 minutes or until the entire top crust is golden brown and the filling is bubbling. It should look like the image below. It is better to overbake than underbake! Make sure it is golden brown, even in the center. If the edges are browning too quickly, you can cover just the outside with aluminum foil. 

 

 

How do I reheat my quiche?

If possible, allow to warm to room temp before heating. Place in a preheated 350 degree oven for about 25 minutes (or until heated through). Toaster ovens are also a great option. If a microwave is your only option, cut into individual slices and heat at 50% power for 3 minutes. 

Freezing your quiche is also a great option! Slice and wrap well before freezing then warm in a toaster oven until hot. 

 

How do I store my pie? Does it need to be refrigerated?

Fruit/nut pies and other high sugar pies like PECAN PIE can be covered in plastic wrap and kept at room temp for a day or 2. They can be kept in the refrigerator if a longer shelf-life is needed. For best results and a tender, flaky pie crust, place your pie in a preheated 350 degree oven for about 15 minutes and then cool to room temp.

Quiche and key lime pies need to be refrigerated.

If you have additional questions, please don't hesitate to reach out.

 

I bought a frozen pie. When should I bake it? 

Pie is always best when eaten within about 24 hours. Ideally, your pie will be baked Thanksgiving morning. If you need to bake it the night before, it'll be just fine. No matter when you bake it, store on the counter rather than refrigerating before serving. NOTE: Your pie will take over an hour to bake and will then need several hours to cool completely so plan accordingly! :)

How do I bake my frozen apple lattice pie? 

DO NOT DEFROST

Preheat oven to 425 degrees with a baking sheet positioned on the middle rack. 

Unwrap pie.

Let sit for 10 minutes or so then brush pie with egg wash (beat one egg until frothy).

If desired, sprinkle pie with a coarse sugar like turbinado (Sugar in the Raw). If you don't have turbinado, regular sugar also works. 

Place pie on baking sheet and bake for 20 minutes at 425 degrees.

Rotate pie and decrease oven temperature to 375 degrees and bake for an additional 50-60 minutes or until filling is bubbling and perhaps flowing onto baking sheet. It is better to overcook than undercook! Crust should be golden brown, even in the center.

The pie will be dripping and making a mess on the sheetpan. This is a good sign! 

Let cool to room temperature before slicing so the pie will set correctly (this is important!).

*Oven temperatures vary so please judge doneness on how the pie looks rather than specific baking times*

How do I bake my frozen apple crumb pie? 

DO NOT DEFROST

Preheat oven to 425 degrees with a baking sheet positioned on the middle rack.

Unwrap pie.

Place pie on baking sheet and bake for 20 minutes at 425 degrees.

Rotate pie and decrease oven temperature to 375 degrees and bake for an additional 50-60 minutes or until filling is bubbling and puffing up and the crumb is golden brown. It is better to overcook than undercook!

The pie will be dripping and making a mess on the sheetpan. This is a good sign! 

Let cool completely before slicing so the pie will set correctly (this is important!).

*oven temperatures vary so please judge doneness on how the pie looks rather than specific baking time*

 

I bought a frozen shell. Now what? 

Parbake:

*these instructions are approximate, as all ovens are different*

Most single crust pies need to be parbaked (this means the crust gets partially baked in advance and then returns to the oven with the filling). If you're baking a pumpkin pie or any other single crust pie, follow these instructions: 

Preheat oven to 400 degrees. 

Remove plastic wrap and place parchment paper in the pie shell. (Tip: crumple parchment and then flatten for a better fit.) Fill TO THE CRIMP RIM with dried beans or rice.

Place in the oven for 10 minutes. Rotate and bake for another 10 minutes.

Remove from oven and take out the parchment and beans. Poke crust throughout with a fork.

Return to the oven and bake an additional 5-6 minutes, or until the crust looks dry and the edges are slightly browned but the bottom of the shell is not at all browned. Keep an eye on it during this step, as the crust can puff up in spots and may need a poke with a sharp knife. 

Click HERE for what it should look like.

Blind bake: 

*these instructions are approximate, as all ovens are different*

Blind baking is like parbaking except that you're baking the crust all the way since it won't return to the oven (this is for cold pies like banana cream pie, chocolate cream pie, etc). 

Following the above instructions but instead of taking the shell out after 5-6 minutes, keep it in the oven until the edges are golden brown AND the bottom is also browned in spots. 

 Click HERE for what it should look like. 

How do I buy your products?

The very best way to be in the loop is to subscribe to my emails (just add your email to the subscribe box at the bottom of this page). 

Roughly once a week I will send an email to my subscribers with that week's offerings. The web page will typically go live a few hours later (see below for why I do this). Act fast because they never last long! Pick-up is typically a day or two later with delivery available for a fee (within a 10 mile radius of my address).

Also follow me on IG @atlpiesbyjulie! I will often post updates in my stories.

Why don't you just make your site live when your email goes out?

Because I've reached a high volume of email subscribers, Shopify will send my emails out in batches. When I used to have the site go live at the same time as the scheduled email time, some customers would receive the email much later and products would already be sold out. In an effort to level the playing field, I send the email first with the link going live a few hours later. Set an alarm on your phone so you don't miss out! :)

How can I place a special order?

I will try my best to accommodate special orders but it depends on my workflow at that particular time. Just reach out (piesbyjulie@gmail.com) and I'll do my best to make it happen if I can. Please give me at least a week before your desired pickup date. Special orders carry a 20% upcharge.

 

I placed an order, how do I get it? 

Please check your confirmation email for your pick-up window. Your order will be on my porch at 352 S Howard St SE during that specified time. Orders that aren't picked up without prior communication will be donated.

 

Do you deliver? 

Most of the time, yes! Once you sign up for my emails, you'll see a link to purchase the delivery option. If you don't see the link for delivery that means I'm unable to deliver for that offering. The fee is $5 for Kirkwood/Oakhurst and $10 for other neighborhoods (must be within a 10 mi radius of 352 S Howard St SE).

   

Do you make gluten-free, dairy-free or other alternate pies? 

I do often make gluten-free pies! You'll see these listed in my emails when available. I do not currently make dairy-free pies, as my crust is made from butter (it just tastes the best!).

Where do you bake your pies? 

I bake out of a commercial kitchen and have all required food safety certifications in addition to business licenses etc. 

 

I bought some merch. Can't I just pick up from you locally and not pay for shipping? 

Unfortunately, no. I use a platform called Printful and they process each order as they come in and ship them from their facility in another state. I don't buy large volumes of my merchandise and stock it locally. I've set the pricing as low as possible in order to keep the prices affordable. Sorry! 

 

How can I contact you? 

Please don't reach out through social media because I may miss it! 

Cell: 503-267-5884 (text preferred)

Email: piesbyjulie@gmail.com (but not as quick as text)